Terms and Conditions

1. Hotel Bookings and Reservations

Reservations for accommodation, dining or events at any Kingston property are made directly with that hotel via its own website or booking engine, or by phone or email using the contact details provided by the relevant hotel. Rates, availability, cancellation policies, deposit requirements, check-in/check-out terms and other booking conditions are set by the individual hotel and are governed by that hotel’s booking confirmation and terms of sale, not by these Terms & Conditions.

2. Pricing and Availability

Prices, offers and availability displayed on the Aira Hotel Bangkok Site are indicative and subject to change without notice. The applicable rate is the one confirmed by the relevant hotel’s booking engine at the time the reservation is completed.

3. Individual Hotel Terms Apply

Because individual Kingston hotels may have different rate plans, cancellation policies, payment requirements, promotional conditions and operating policies, the terms presented by the relevant hotel at the time of booking take precedence for that specific reservation. Guests should review the applicable booking conditions carefully before completing a reservation.

4. Booking Confirmation and Applicable Policies

A reservation is subject to availability and is confirmed only when the relevant hotel or its authorized booking system provides confirmation. The booking confirmation and the conditions displayed for the selected rate plan govern matters such as payment, deposits, cancellation, modification, no-show, check-in, check-out and other applicable restrictions.

5. Third-Party Booking Services

Where a reservation is completed through a third-party booking provider or booking engine, the terms and conditions of that provider may also apply. Aira Hotel Bangkok is not responsible for the operation, availability or policies of third-party booking services, except to the extent required by applicable law.